FAQS - Tent Purchase And Knowledge

Can I make changes to or cancel my order?

Can I make changes to or cancel my order?

At ASAP Canopy, we understand that sometimes changes need to be made to an order before it is sent to production. We strive to provide the best customer service and make the ordering process as smooth as possible. However, once we have begun printing, it is not always possible to stop the process. This is why it is important for customers to review and approve artwork before it is sent to production.

 

 

When placing an order with ASAP Canopy, customers have the opportunity to review and approve artwork before it goes into production. This allows our customers to ensure that the design, colors, and wording are exactly as they want them. We encourage customers to carefully review all details and make any necessary changes before giving their final approval.

 

 

However, we understand that mistakes can happen. If for some reason a customer realizes they need to make a change or cancel the order after production has begun, we recommend contacting your sales rep immediately. While we cannot guarantee that changes or cancellations can be made at that point, we will do our best to accommodate your request.

 

 

Our goal at ASAP Canopy is to provide exceptional products and a positive customer experience. We understand that circumstances may arise that require changes to an order, and we are here to help. Our sales representatives are knowledgeable and experienced, and they will work closely with you to find a solution.

 

 

In the event that changes or cancellations cannot be made after production has begun, we still want to ensure that our customers are satisfied. If you receive your order and it is not exactly as you expected, please reach out to us. We will do everything we can to resolve the issue and make it right.

 

 

We understand that ordering custom products can be a significant investment of time and money. We want our customers to feel confident and excited about their purchase. By reviewing and approving artwork before it is sent to production, we can minimize the chance of errors and ensure that the final product meets your expectations.

 

 

It is also worth noting that ASAP Canopy utilizes state-of-the-art printing technology and techniques. This allows us to produce high-quality products with vibrant colors and sharp images. Once production has begun, our team is dedicated to ensuring that each item is crafted with care and precision.

 

 

In order to optimize the order process and avoid any potential issues, we recommend the following steps:

  1. Review the artwork carefully before giving your final approval.
  2. Double-check spelling, colors, and design details.
  3. If changes are needed, contact your sales rep as soon as possible.
  4. Be aware that changes may not be possible once production has begun.
  5. If you do receive your order and it is not what you expected, reach out to us immediately.

 

At ASAP Canopy, we value our customers and want to ensure that you are delighted with your purchase. We strive to provide excellent customer service and make the process as smooth as possible. By taking the time to review and approve artwork before it is sent to production, we can minimize the likelihood of issues and ensure that you receive a product you are happy with.

If you have any questions or concerns about the order process, please do not hesitate to reach out to your sales representative. We are here to help and will do everything we can to ensure your satisfaction.

Thank you for choosing ASAP Canopy for your custom printing needs. We look forward to serving you!

About ASAP CANOPY

ASAP CANOPY is a professional outdoor advertising printing manufacturer specifically designed for trade exhibition exhibitors. Our main products include: Canopy tent, Advertising tent, Custom printed flags and banners, Table covers, Trade show displays, Inflammable Arches; We support customized design, and all of our designers are American locals. They not only design for free, but also understand the design needs of American merchants. Our entire inventory is located in Fountain Valley, CA, and it only takes 3 days from order to delivery. We opened in 2013 and have since served thousands of businesses. Our hope is to continue our development through innovation and introducing exciting new products to diverse customers. Our goal is to leave a deep impression on our customers with our products, and we will strive to provide the best products and services in the coming years.

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