ASAP Canopy’s Custom Tent FAQs: Expert Insights for a Seamless Experience

When it comes to customized tents, we know you have questions. Here are the answers you need:

1. Why Choose ASAP Canopy?

Choosing ASAP Canopy means aligning your priorities with ours. We’re dedicated to crafting top-tier custom pop-up tents that are not just made in the USA but also exhibit premium quality and durability. If you seek a high-end aluminum event tent, you’re on the right path with us. Our commitment to quality extends to our exceptional customer service, ensuring a satisfying experience from start to finish.

Related Content: Hear directly from our customers on why they chose to work with ASAP Canopy.

2. Sales Tax: To Pay or Not to Pay?

The world of sales tax is experiencing an identity crisis, thanks to the 2019 Supreme Court decision, South Dakota v. Wayfair. This decision grants states the authority to collect sales tax from remote sellers outside their physical boundaries. While not all states currently enforce sales tax collection, it’s essential to inform us of your shipping destination. We’ll provide precise information about whether sales tax applies in your case.

3. Navigating the Tent Ordering Process

Ordering a custom tent is a straightforward process with ASAP Canopy. Here’s how it works:

a. Connect with your dedicated sales representative to discuss the specifics of your custom project.

b. Share your vector-formatted art files to receive a FREE mock-up of your design.

c.Collaborate and refine your mock-up until it meets your exact specifications. Once you’re satisfied, give the design your approval.

d. Provide us with your shipping address and complete the payment. This step signals the green light for printing.

e. Within 3-5 business days, you’ll receive tracking details as your carefully crafted tent begins its journey to its forever home!

4. Standard Production Time for Custom Event Tents

Our custom printed pop-up tents typically have a standard production time of 3 business days, while custom accessories may take around 5-7 business days. You should also factor in shipping transit time, which varies depending on your location and whether you opt for expedited shipping. If you’re working against the clock, don’t worry – we offer rush services. Just inform your sales representative about your tight timeline.

5. Understanding Our Warranty

Our warranty reflects our commitment to quality craftsmanship. It covers manufacturing defects for a remarkable 5 years for our mightyTENT and a lifetime for our MONARCHTENT.

This means that the warranty safeguards against issues like broken push pins or a cracked footplate. However, it doesn’t extend to incidents such as wind or water damage or unfortunate encounters with vehicles. Rest assured, our warranty underscores our dedication to delivering top-notch products that stand the test of time.