FAQS - Tent Purchase And Knowledge

How long does it take to process my order?

10x15 Canopy, Pop Up Tent & Instant Canopies For Sale

The standard order turnaround time is 4-8 days (most products) after artwork is approved and payment is received. We understand that waiting for your order to arrive can be exciting but also a bit nerve-wracking. Rest assured, our team at ASAP Canopy is here to ensure that your order is processed as quickly as possible without compromising on quality.

At ASAP Canopy, we take pride in delivering high-quality products to our customers. We understand the importance of your order and strive to meet your timeline requirements. Our production process is efficient and streamlined to minimize any delays, ensuring that your order is delivered on time.

Once your artwork is approved and payment is received, our team begins the production process. We work diligently to ensure that every detail of your order is meticulously taken care of. Our skilled production team uses state-of-the-art equipment and techniques to bring your design to life.

We do offer a rush fee for customers who require their products sooner. For an additional fee of $150 or 15% of the total order (whichever is greater), we can guarantee that your product will be delivered within 3-7 days. This rush fee covers the expedited production and shipping costs associated with your order.

We understand that there may be circumstances where you need your order urgently. Whether it’s for a last-minute event or a time-sensitive marketing campaign, we’re here to help. Our rush fee ensures that your products are manufactured and shipped with the highest priority, allowing you to meet your deadlines with confidence.

It’s important to note that the rush fee is not always necessary. Our standard turnaround time of 4-8 days is typically sufficient for most customers. However, if you have any concerns about meeting your timeline, we recommend considering the rush fee to guarantee a faster delivery.

When placing your order, it’s crucial to factor in the turnaround time to ensure that your products arrive when you need them. We recommend discussing your timeline requirements with our customer service team when placing your order. They will guide you through the process and provide an estimated delivery date based on your specific needs.

At ASAP Canopy, customer satisfaction is our top priority. We understand that waiting for your order can be challenging, especially when there’s excitement or urgency involved. That’s why we work tirelessly to process every order efficiently and deliver it within the agreed-upon timeframe.

In addition to our commitment to timely delivery, we also strive to maintain the highest quality standards. From the materials we use to the printing techniques we employ, every aspect of our production process is designed for durability and excellence. We want you to be completely satisfied with your order, and we’ll go above and beyond to make that happen.

So, how can you help expedite the process?

First and foremost, ensuring that your artwork is print-ready is crucial. When submitting your design, it’s important to follow our artwork guidelines to avoid any delays or modifications. This includes using the correct file format, ensuring proper resolution, and including all necessary fonts and images.

Secondly, prompt payment is essential. Delayed payment can affect the production process and push back the delivery date of your order. By submitting your payment promptly, you help us ensure that your order moves smoothly through our production pipeline.

Lastly, effective communication is key. If you have any questions or concerns regarding your order, please don’t hesitate to reach out to our customer service team. They’re here to assist you and provide updates on the status of your order. Keeping an open line of communication helps us address any issues promptly and keep the production process on track.

In conclusion, at ASAP Canopy, we understand that time is of the essence when it comes to receiving your order. That’s why we offer a rush fee to guarantee timely delivery for customers who need their products sooner. Our standard turnaround time is 4-8 days after artwork is approved and payment is received, but we strive to complete your order as quickly as possible.

Our dedicated team works diligently to ensure that every detail of your order is taken care of, guaranteeing the highest quality and timely delivery. Whether you choose our standard turnaround time or opt for the rush fee, we’re committed to delivering exceptional products that meet your expectations.

In need of high-quality custom products delivered on time? Look no further than ASAP Canopy. Contact us today to discuss your specific requirements and let our team assist you in bringing your vision to life. Your satisfaction is our priority, and we look forward to serving you!

About ASAP CANOPY

ASAP CANOPY is a professional outdoor advertising printing manufacturer specifically designed for trade exhibition exhibitors. Our main products include: Canopy tent, Advertising tent, Custom printed flags and banners, Table covers, Trade show displays, Inflammable Arches; We support customized design, and all of our designers are American locals. They not only design for free, but also understand the design needs of American merchants. Our entire inventory is located in Fountain Valley, CA, and it only takes 3 days from order to delivery. We opened in 2013 and have since served thousands of businesses. Our hope is to continue our development through innovation and introducing exciting new products to diverse customers. Our goal is to leave a deep impression on our customers with our products, and we will strive to provide the best products and services in the coming years.

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